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Harnessing Big Data for Smarter Financial Services: Insights From Eric Hannelius

Michelle Kellett by Michelle Kellett
June 14, 2025
in Finance
A A
Harnessing Big Data for Smarter Financial Services: Insights from Eric Hannelius

© Getty Images

Markets now move faster than ever, and clients want more than the usual advice. They expect updates that are fast, personal, and backed by real numbers. Big data helps advisors spot risks early and give advice that fits the whole client, not just their portfolio.

Advisors willing to use data stand out and build trust, while those stuck in old habits fall behind. Eric Hannelius, a seasoned fintech entrepreneur and leader of Pepper Pay LLC, explores how clear results and honest talk matter most in smarter financial services.

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Big Data’s Role in Transforming Financial Advice

Big data is changing how advisors make decisions for their clients. Instead of relying on surface-level statistics or outdated models, top advisors now use vast pools of information, everything from real-time market feeds to client spending habits. By drawing on these resources, advisors gain a sharper view of how trends, risks, and opportunities can affect each client’s portfolio.

Traditional analysis often puts too much focus on single metrics or short-term trends. In the past, an advisor might look at a client’s income, age, and a handful of market charts. From there, they would suggest a broad investment mix that felt safe but may not fit the client’s real goals. With big data, that same advisor can now dive into daily transaction data, shifting asset prices, news headlines, and even social media signals.

“In portfolio management, big data tools track thousands of assets at once,” says Eric Hannelius. “When a sector shows volatility, the advisor gets alerts and can act fast. Risk assessment, once limited to standard risk-profiling surveys, now digs deeper.”

Patterns that signal trouble, like a sudden batch of odd transactions, stand out right away thanks to advanced data analytics.

Big data brings precision. Advisors who use data-powered platforms can spot performance patterns that basic charts miss. Instead of making broad bets on a group of stocks or funds, they can identify the right asset in the right amount for each client. This tailored approach helps maximize potential gains while controlling for risks that might threaten the client’s bigger picture.

Real-time monitoring is no longer reserved for giant firms. Even small advisory practices can now track movements across global markets, currencies, or commodities. When a change happens, like sudden drops in specific sectors or unusual spikes in volatility, the advisor can react at once.

Personal advice is now much more tailored. Advisors look at your habits, goals, and life changes to guide you. Young professionals might get more growth-focused options, while retirees see safer plans and quicker risk checks. Advice now truly fits each person.

Big data takes center stage when it comes to spotting danger ahead of time. For decades, risk was measured in general terms, usually based on old information. Now, advisors can use data analytics to spot risk before it becomes a loss. These systems watch for subtle cues: spending patterns out of line with past habits, sudden inflows or outflows, odd logins, or abrupt changes in portfolio allocation.

Fraud detection has made some of the biggest gains. Before big data, advisors relied on manual checks or occasional audits. Today, systems powered by machine learning run in the background and flag anything that looks off. Whether it’s an unusual location for a transaction or an out-of-character trade, these tools warn both the client and the advisor long before major harm occurs.

Practical Strategies for Advisors Using Big Data

Turning big data into better outcomes takes more than just picking the newest tool. Good advisors start with clear goals and always put clients first. The right data platform depends on your firm’s needs, from real-time reports to fraud alerts. New software should fit into daily routines and not slow anyone down.

A smooth setup and steady updates keep things running clean. Training is just as important as the tools themselves; when advisors know how to use their data, they make fewer mistakes and offer better advice.

Notes Hannelius, “Keeping up with changes and making learning a regular part of the job helps everyone use data to give real value to clients.”

Clients trust advisors with sensitive personal and financial data. The promise of big data brings new duties like transparency, privacy, and full compliance with all rules. Responsible advisors build strong data policies. They keep clients informed about how data is collected, used, and protected.

Privacy takes top priority. Modern clients want to know that their personal details will not be shared or sold. Advisors must choose platforms with strong encryption and clear privacy policies. They should communicate these protections clearly and in plain language, avoiding jargon or confusing terms.

Regulations shift often. Advisors stay ahead by following both the letter and the spirit of new rules. Compliance teams or outside experts can help monitor changes and keep systems up to date. By treating client data with respect and care, advisors strengthen the trust that is central to their work.

“Data ethics speaks to the heart of the client-advisor relationship,” says Hannelius.

Responsible data use helps the client, never just the advisor or a third party. Clear explanations and plain speaking break down barriers, helping clients feel safe and informed.

Big data should not distance advisors from their clients. It should draw them closer. The right use of analytics makes interactions more meaningful. Advisors can spot trends in a client’s life, such as new income streams, growing families, or lifestyle changes, and offer relevant advice right away.

With data tools, advisors reach out at the right moments, such as when a client’s portfolio drifts from target, a saving goal looks within reach, or a market downturn requires calm advice. Clients feel cared for and understood, not just managed.

Transparency helps set advisors apart. When clients see how data leads to results, whether that means cost savings, stronger returns, or peace of mind, they become loyal advocates. Advisors should explain what the data says, but just as importantly, why it matters, using stories and examples that fit each client’s life. This approach builds trust that lasts through good times and bad.

Big data redefines how financial advisors serve, protect, and understand their clients. When advisors use these tools with skill and care, clients see both stronger results and deeper trust. Better portfolio management, faster risk detection, and more personal service all start with clear strategies supported by the right data.

Advisors who keep their focus on integrity, learning, and clear communication can turn complexity into clarity. Big data, used wisely, lifts both the quality of advice and the client’s sense of security, making financial goals more within reach for everyone.

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