Thousands of Duke Energy crews are working to restore power to thousands of customers in North Carolina and South Carolina following Hurricane Ian.
Since the storm has passed and conditions have improved, power line technicians and specialists from the Carolinas, other states, and Canada, have been assessing damage and restoring outages since Friday night. Duke Energy restores power in a sequence starting with public health and safety facilities and equipment that restores the greatest number of customers.
More than 850,000 customers lost power during the storm. As of Saturday morning, crews completed nearly 500,000 restorations; more than 400,000 in North Carolina and 76,000 in South Carolina.
Duke Energy is moving thousands of crews to respond to the hardest hit areas in and around Wake and Guilford counties. There is significant structural damage that may hinder progress early on.
More than 70 percent of Duke Energy’s 1,566 customers in Edgecombe County lost power.
Other hard-hit counties included: Moore, Robeson, Vance, Wilson, Columbus, Stokes, Georgetown, Granville, Scotland, and Orange.
Estimated restoration times – once determined for specific areas – will be posted here.
Customers who are registered to receive Duke Energy text outage alerts will receive a text once an estimated restoration time is established for their location.
“I want to thank our customers for their patience and understanding as our crews work quickly and safely to restore power,” said Jason Hollifield, Duke Energy’s Carolinas storm director. “Every storm response is unique. Our crews in the field are working quickly and carefully, supported by many other teammates to deliver customer service, communications, supplies, logistics and all the essential work it takes to restore power to our customers.”
