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Interview: Daniel Grabher on Revolutionizing Regulatory Technology for Social Good

Hayley Chowdhry by Hayley Chowdhry
October 3, 2024
in Markets
A A
Daniel Grabher discusses the challenges of transforming from B2B into B2G in emerging markets in 2024.

Daniel Grabher discusses the challenges of transforming from B2B into B2G in emerging markets in 2024.

Q: Daniel, you’ve been in the tech industry for over two decades. What sparked the shift from a traditional B2B approach to focusing on social good?

Daniel Grabher: It was a moral awakening, really. After years of providing technology solutions to major companies, I started seeing things that didn’t sit well with me. In developing regions, especially, I witnessed the dark side of unregulated environments—young kids, some as young as ten, trying to navigate informal systems in ways that were unsafe. It hit me that the systems in place weren’t just ineffective—they were putting vulnerable people at risk. I couldn’t turn a blind eye to that any longer. So, instead of selling the company or stepping away, I decided to use Mediastream as a vehicle for change.

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Q: Can you tell us more about this personal moral shift? How did it change your approach to business?

Daniel Grabher: I’ve always believed that businesses have a responsibility to do more than just make profits. But when you’re in industries where the ethical gray areas are especially wide, it’s easy to overlook the damage done at the margins. I reached a point where continuing to work within the same frameworks felt hypocritical. I could have walked away and left the issues for someone else to handle, but that didn’t sit right with me. I realized that if I wanted to see real change, I needed to be the one driving it. That’s when I decided to pivot from serving businesses to partnering directly with governments, where I could have a greater impact on regulations and public protection.

Q: You’re now focusing on B2G—working directly with governments to create healthier regulated environments. What makes this approach unique?

Daniel Grabher: The shift from B2B to B2G is a strategic one. When you work directly with governments, you’re able to implement large-scale changes that impact entire sectors, almost overnight. Our model isn’t just about offering technology solutions. We provide everything from cybersecurity measures and advanced monitoring systems to regulatory frameworks that ensure public safety, particularly for vulnerable groups like young people. It’s not just about making systems safer—it’s about creating environments where people aren’t being exploited or put at risk. Governments in regions like South Sudan and the Democratic Republic of Congo are eager for this kind of partnership because they see the potential for positive change.

Q: You’ve also partnered with Luol Deng. How did that collaboration come about, and what does he bring to the table?

Daniel Grabher: Meeting Luol Deng was serendipitous. I didn’t even realize who he was when we first met, but after hearing about the incredible work his foundation was doing in South Sudan, it all clicked. Luol’s influence on the continent is massive, but more importantly, he’s genuinely committed to improving lives. When he heard about my mission to use regulatory technology as a platform for social good, he was immediately on board. Having someone like Luol endorse this vision is not only humbling, but it also amplifies our message. He’s helping us reach communities that we otherwise might not have, and his work with the Luol Deng Foundation perfectly aligns with what we’re trying to do at Mediastream.

Q: The Luol Deng Foundation does a lot of work in South Sudan. How does your partnership with them fit into Mediastream’s broader vision?

Daniel Grabher: The Luol Deng Foundation’s work in South Sudan goes beyond sports—it’s about community building, education, and providing opportunities for young people. This resonates deeply with what we’re trying to accomplish. Our partnership isn’t just about regulatory reform—it’s about empowering communities from the ground up. We’re committed to raising funds for the Foundation through our business, and we’re actively supporting their initiatives to improve education and youth development. It’s a true partnership in every sense of the word because we’re both working toward the same goal: creating positive, lasting change.

Q: What are some of the challenges you’ve faced in transitioning from a profit-driven business model to one focused on social impact?

Daniel Grabher: The biggest challenge is sacrificing profit in favor of vision. In an industry like ours, there’s a lot of money to be made, but I’ve had to make tough decisions to step away from some B2B partnerships that just didn’t align with my values anymore. We’re terminating many of those agreements, even though they’re lucrative, because continuing them wouldn’t be morally defensible. It’s difficult, but at the same time, it’s incredibly liberating to be fully aligned with a mission that prioritizes people over profits. The positive reception from governments and communities has reinforced that we’re on the right path.

Q: Your projects are launching in some of the world’s most vulnerable regions, such as South Sudan, the DRC, and Papua New Guinea. Why these locations?

Daniel Grabher: These countries are often neglected when it comes to both regulation and resources, yet they have some of the most pressing needs. Mediastream is focusing on places like South Sudan and the DRC because they rank among the poorest nations on global indexes. In these regions, people are often the most vulnerable to the harmful effects of unregulated environments. Our aim is to create safe, regulated frameworks but also to bring about broader economic and social benefits. It’s about helping where help is most needed.

Q: Beyond regulation, Mediastream is also committed to creating job opportunities and fostering entrepreneurship. Can you talk about this aspect of your mission?

Daniel Grabher: Absolutely. The idea is to use our platform not only to reform regulatory frameworks but to create a ripple effect that generates economic growth. Through our partnerships, we’re creating job opportunities, offering retail franchises, promoting sports, and providing technical training. For example, we want to empower young entrepreneurs and local affiliates, giving them the tools to succeed. Our vision is holistic—yes, it’s about regulatory reform, but it’s also about economic development and building communities from the ground up.

Q: You’ve spoken about the “Yin and Yang” of regulation. What do you mean by that?

Daniel Grabher: Regulation is a balancing act—it’s been around for centuries and isn’t going anywhere. The key is balance. That’s where the “Yin and Yang” of regulation comes in. You can’t just implement rigid restrictions because challenges will always find a way to exist, often in unsafe ways. Instead, the solution is to offer clean, regulated options that protect citizens while also giving them the services they need. It’s about recognizing the realities of human behavior and providing a framework that keeps people safe. If we strike that balance, regulation can be a positive part of society rather than a restrictive force.

Q: Regulating an industry as complex as this is no easy task. Why do you believe Mediastream is the best choice for a country looking to regulate this difficult sector?

Daniel Grabher: It all comes down to experience. Most of the people attempting to regulate industries are theorists—they understand the rules and write great policies, but things always read well on paper. The real challenge comes during implementation, and that’s where you can see who really understands how this sector works.

We’ve been in this business for decades, dealing with the complexities and intricacies of regulation across various markets and legal systems. It’s like building the best security software—you don’t just need great engineers, you need people who know the hacks, the loopholes, and the weak points. When it comes to regulation, we’ve seen it all. We know how to craft frameworks that not only look good but work effectively in the real world.

What makes Mediastream truly unique is that we offer a complete, one-stop-shop for governments. Most companies provide bits and pieces of the solution, but we deliver the full package – advanced monitoring systems, cybersecurity, regulatory guidelines, and implementation strategies all in one place. This allows governments to roll out comprehensive regulatory systems almost overnight, without having to manage multiple providers or complex integrations.

And more than that, the main ingredient for us is having a social heart as our driving force. We’re not just here to regulate for the sake of it; we’re here to make a real, positive impact on communities. That’s what motivates everything we do.

I don’t want to sound like I’m bragging, but the truth is, there aren’t a lot of people in the industry who have seen and done it all, like we have at Mediastream. Our hands-on experience, combined with our one-stop-shop approach and genuine commitment to social good, makes us the best choice for creating effective, meaningful regulations.

Q: What does the future hold for Mediastream?

Daniel Grabher: The future is exciting. We’re continuing to build our partnerships with governments, expanding into new regions, and scaling our social impact initiatives. I believe that through our technology and our ethical approach, we can set new standards for how industries operate globally. But most importantly, we’re committed to leaving a lasting legacy—one that proves businesses can be both profitable and a force for good. That’s what drives me every day.

Conclusion

Daniel Grabher is not your typical entrepreneur. In an industry often clouded by controversy, he’s leading with purpose, forging partnerships that blend technology, ethics, and community empowerment. With Luol Deng by his side, Mediastream is charting a new course.

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