Washington DC
New York
Toronto
Distribution: (800) 510 0384
Press ID
  • Login
Fairmont Post
No Result
View All Result
Saturday, June 25, 2022
  • Business • Financial
  • Culture • Entertainment
  • Lifestyle • Travel
  • Technology • Science
  • Environment • Conservation
  • FinTech • Blockchain NFT
  • Business • Financial
  • Culture • Entertainment
  • Lifestyle • Travel
  • Technology • Science
  • Environment • Conservation
  • FinTech • Blockchain NFT
No Result
View All Result
Fairmont Post
No Result
View All Result

LivePerson: How the #1 Most Innovative Company in AI Keeps Leading in an Industry Dominated by Apple, Amazon, and Google

Nicole Choquette by Nicole Choquette
June 20, 2022
in Technology
A A
LivePerson: How the #1 Most Innovative Company in AI Keeps Leading in an Industry Dominated by Apple, Amazon, and Google

LivePerson: How the #1 Most Innovative Company in AI Keeps Leading in an Industry Dominated by Apple, Amazon, and Google

In 1995, LivePerson began revolutionizing customer service by inventing “live chat” functionality that became a go-to solution for thousands of notable websites. Over the next twenty six years, they committed themselves to staying one step ahead of the speed-of-light pace of technology and big tech. Mission accomplished. Today, LivePerson is the leader in the conversational artificial intelligence space. In fact, they were recently named the #1 most innovative company in AI worldwide by Fast Company.

Not bad for a company that touts over $500 million in annual revenue, employs more than 1,500 team members around the globe and has expanded its AI into digital commerce, genomics-based healthcare, and other massive growth markets. “We never rely on the status quo.” said a LivePerson People Team Leader. “Companies who are hot today may be gone tomorrow. As such, we are always keeping our eye on the future, targeting sectors such as AI-based healthcare which are forecast to have exponential growth of over $120.2 Billion By 2028.”

READ ALSO

Juice Head Takes Center Stage at the World Vape Show in Dubai

Increased Threats Toward Government Officials Compel Greater Protection Measures

In addition to a robust customer base, of over 18,000 strong, LivePerson is also known for their unique and powerful consumer experiences and their commitment to pushing AI capabilities, year after year. Their cutting-edge platform is currently utilized by many of the world’s largest companies including Delta Airlines, Home Depot, and Chipotle.

What is their secret sauce? In addition to their cutting-edge AI platform which makes it possible for automated chats and texts to function, with a focus on post-purchase support, LivePerson’s latest innovations fall under what they call “Curiously Human” experiences. These involve digital experiences in which an AI bot becomes a true “buddy” to a consumer and works on understanding a consumer’s most important intents, as revealed by every line of a conversation, with unprecedented accuracy. The result? A more meaningful, natural-feeling conversation.

The foundation for creating Curiously Human AI experiences is a robust conversational data set which LivePerson touts, generating over one billion conversations monthly. This database also enables LivePerson to constantly improve upon the consumer experience. Companies are also drawn to their platform because of its ease of use which allows customer service reps to “improve a company’s bots on the fly, with no deep knowledge of data science required.”

In addition to their superior technology, how has LivePerson maintained their #1 status in an incredibly competitive field such as AI for so long?

Interviews with the tech company’s executives reveal a consistent story: it’s all about workplace culture. Two principles set them far apart from their competitors include supporting risk-takers and being first to market in the technology space. LivePerson recognizes that innovation requires taking risks. From day one, every team member is not only encouraged, but pushed to act like owners, developing new technologies that could grow into viable product lines or significantly enhance existing ones.

The “Own It” principle outlined in LivePerson’s core corporate values isn’t unique in the software industry, but LivePerson pulls it off better than most. The key may be tolerance. As one top executive said, “People who try to do something new and fail are not voted off the island. But people who don’t try? They tend not to make it here.” LivePerson’s “Be First” mantra is also key to their success. In fact, it is so ingrained in the DNA of the company that at their customer events they start off by showcasing the individuals, “the firsts” from their customer base who created something new with their platform.

By emphasizing pioneering technologies and platforms rather than imitating what works elsewhere – LivePerson continually rolls out innovations that give them a leading share in new markets, rather than merely eking out marginal improvements in existing ones. It’s a mindset that has marked some of the most successful companies in the history of technology, like Apple, Google, and Amazon, a group to which LivePerson unquestionably belongs.

FP Newsroom

Juice Head Takes Center Stage at the World Vape Show in Dubai
Technology

Juice Head Takes Center Stage at the World Vape Show in Dubai

June 18, 2022
Increased Threats Toward Government Officials Compel Greater Protection Measures
Technology

Increased Threats Toward Government Officials Compel Greater Protection Measures

June 13, 2022
LivePerson Sets the Record Straight on Its Engagement With Starboard and Starboard’s Proposed Directors
Technology

LivePerson Sets the Record Straight on Its Engagement With Starboard and Starboard’s Proposed Directors

June 7, 2022
Broadcom to Acquire VMware for Approximately $61 Billion in Cash and Stock
Markets

Broadcom to Acquire VMware for Approximately $61 Billion in Cash and Stock

May 27, 2022
Keeping Up With the Times: Siddhartha Paul Tiwari on the Relevance of Mobile Technology to the Education Sector
Education

Keeping Up With the Times: Siddhartha Paul Tiwari on the Relevance of Mobile Technology to the Education Sector

May 26, 2022
The Top Five Characteristics to Look for in a Business Consultant
Technology

The Top Five Characteristics to Look for in a Business Consultant

May 7, 2022

News in Focus

Major Mental Health Associations Decry U.S. Supreme Court Decision Overturning Roe v. Wade

Starboard Value’s Garlic Breadstick Tactics Are Not a Winner for Software Companies

MetaSamurai by 1BLOCK Partnered With TMS Entertainment to Create a Project Featuring LUPIN THE IIIRD

Sydney WorldPride Welcomes the World With Giant Human Progress Flag

U.S. House Energy & Commerce Committee Announces Markup on PAST and SAFE Acts Designed to Protect American Equine

UFC Fighter Michael Chandler Will Demonstrate the Ultimate Strength Training & Recovery Regimen at the IHRSA Convention

Duggal Visual Solutions Plants 10,000 Trees in the US This Year With the Million Tree Challenge

Should I Go Back to Rehab After Relapse?

LivePerson: How the #1 Most Innovative Company in AI Keeps Leading in an Industry Dominated by Apple, Amazon, and Google

ERP International: Leader in Military Healthcare and Digital Solutions Recruits Across the U.S.

Juice Head Takes Center Stage at the World Vape Show in Dubai

The Most (and Least) Affordable Places to Live in New York

How Stock Market Inefficiencies Can Affect the Real Economy

Gordon State and Upright Education Partner to Offer Accelerated Learning Programs

The Thought-Provoking Artwork Ms. Meta Meta Was Presented in ‘Failings’ by Ejecta Projects

Facing 80,000 Truckers Deficit, U.S. Transportation Industry Making Moves to End the Trucker Shortage

ImagineLab Ushers in a New Era of Filmmaking With $3.4 Million Creative Space

Bridging the Gap – Why Specialization Is a Must for Crypto Marketing

Increased Threats Toward Government Officials Compel Greater Protection Measures

Innovations in Healthcare Hasten Recovery for Workers and Athletes

Sarasota Development Firm Under Contract for Mira Mar Building on Palm Avenue

Joined Paths – Dr. Craig Taylor and Dr. Cliff Taylor, the Chiropractic Duo of Atlanta

National Press Club Statement on Missing Journalist Dom Phillips

AMOURDESEA Jewelry Releases Its First Environmentally Conscious Men’s & Women’s Collection

Goodable and Raydiant Announce a New Partnership

Australia’s Largest Event Vivid Sydney Captured in a Whole New Light

21-Unit Affordable Housing Community Completed in Southwest Washington

LivePerson Sets the Record Straight on Its Engagement With Starboard and Starboard’s Proposed Directors

Human-Triggered California Wildfires More Severe Than Natural Blazes

CSIOS Corporation Recipient of Four 2022 Global InfoSec Awards

  • Statement by The U.S. Conference of Mayors on Senate Gun Safety Proposal

https://ritzherald.com/statement-by-the-u-s-conference-of-mayors-on-senate-gun-safety-proposal/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr
  • Statement From Airlines for America President on the Lifting of the Pre-departure Testing Requirement

https://ritzherald.com/statement-from-airlines-for-america-president-on-the-lifting-of-the-pre-departure-testing-requirement/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr
  • Electric Last Mile Solutions, Inc. Announces Chapter 7 Bankruptcy Filing

https://ritzherald.com/electric-last-mile-solutions-inc-announces-chapter-7-bankruptcy-filing/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr
  • Stephen Curry Teased the Exclusive Hoodie During His NBA Finals Game 4 Tunnel Walk

https://ritzherald.com/stephen-curry-teased-the-exclusive-hoodie-during-his-nba-finals-game-4-tunnel-walk/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #stephencurry
  • Country Music Artist Jimmie Allen Opened the CMA Fest Celebration in Downtown Nashville

https://ritzherald.com/country-music-artist-jimmie-allen-opened-the-cma-fest-celebration-in-downtown-nashville/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr
  • A Mechanism Is Found Explaining How Cancer Cells Turn Into Normal Harmless Ones

https://ritzherald.com/a-mechanism-is-found-explaining-how-cancer-cells-turn-into-normal-harmless-ones/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr
  • Twitter Announces Expiration Of Hart-Scott-Rodino Waiting Period For Transaction With Elon Musk

https://marketsherald.com/twitter-announces-expiration-of-hart-scott-rodino-waiting-period-for-transaction-with-elon-musk/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #twitter #elonmusk
  • Study Finds Conversion Messages Effective in Reaching Vaccine-Hesitant Populations

https://hudsonweekly.com/study-finds-conversion-messages-effective-in-reaching-vaccine-hesitant-populations/

#nyc #losangeles #chicago #houston #phoenix #philadelphia #sandiego #dallas #sanfrancisco #seattle #denver #washingtondc #boston #detroit #vancouver #toronto #publicrelations #marketingagency #earnedmedia #editorial #marketing #marketingstrategy #marketingdigital #guestpost #guestposting #marketingtips #pr

© 2022 Fairmont Post. Published by The Ritz Herald. Editions: Markets Herald • Lincoln Citizen • Madison Graph • Belmont Star • The Hudson Weekly

Address: 1177 6th Avenue, 5th Floor, New York, NY 10036. Contact: pr@fairmontpost.com. Phone: (718) 313-5252. Mon-Fri: 9AM-5PM. Privacy Policy

No Result
View All Result
  • Business • Financial
  • Culture • Entertainment
  • Lifestyle • Travel
  • Technology • Science
  • Environment • Conservation
  • FinTech • Blockchain NFT

© 2021 Fairmont Post

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist